Frequently Asked Questions
Find clear answers to common questions about our delivery options, pricing structure, and company policies to help you plan your orders efficiently.
What delivery hours do you operate?
We provide delivery services 24 hours a day, 7 days a week, ensuring your packages arrive whenever you need them.
How are delivery fees calculated?
Delivery charges depend on distance, package size, and urgency. Detailed pricing is available upon request or during order placement.
Can I track my delivery in real time?
Yes, all deliveries include real-time tracking through calls, emails and texts allowing you to monitor your shipment’s progress.
What is your policy on delayed deliveries?
If a delivery is delayed beyond the estimated time, we notify you promptly and work to resolve the issue as quickly as possible.
How can I change or cancel a delivery order?
Orders can be modified or canceled up to two hours before the scheduled pick up time by contacting our support team.
Need More Help?
Contact our customer service team for personalized assistance or to address any questions not covered here.